Dog owner will have to fill out a "New Client Form" with some basic information and go to our website to "Book a service" and all done.

It is a piece of exercise equipment specifically designed for dogs. It consists of a moving belt that a dog walks or runs on, The advantage of a non-motorized dog treadmill is that it allows the dog to control their own pace and workout intensity. It also provides a natural and safe way for dogs to exercise, as they are in control of the speed and direction of their movement.

We are located in sunny isles at this spacious apartment for 8 dogs max where we offer the best for your dog as we provide bowls, beds and toys , we only require their diet food . Also you would be able to watch your dog in our instagram stories when the dog walker comes .

For regular walks or frequently scheduled sporadic walks there is a "Primary Walker" focus, meaning that your pup has a go-to regular walker that they can create a strong bond with and who is extremely familiar with their individualized needs. Alongside this primary walker focus we function with a team mentality, so that whenever your primary walker is sick or out of town, you can trust our experienced and knowledgeable team to handle your dog's needs!

We kindly ask that you request the service 24 hours in advance to ensure walker availability. However, we pride ourselves on our emergency coverage and can usually accommodate last minute requests. In these emergency service situations your "Primary sitter" may not be available, however, our team has all of your and your pet's information on hand through our Time To Pet Database! There is a small additional "Emergency fee" of $50 for service requested and confirmed day of.

You can leave a set of keys with your front desk or make a copy of your keys for us to hold onto. We will need permission to enter so please make sure to grant your walker key access by leaving their name or “Dukepaws” in the building’s system. Keys will always be returned to the front desk after the walk. The keys held in our possession are safely kept in our key box when your Primary Walker does not need them.

Safety is our #1 priority, and prevention is one of our most important protocols for ensuring that dogs are safe in our care when out on the streets. We strongly recommend that all dogs have two pieces of walking equipment (ex. a collar and a harness) for their Dukepaws walks, which allows our team to use their mandatory safety equipment, composed of locking carabiner clips, that attach the two pieces of walking equipment together, giving us a back-up attachment. If your dog slips out of one piece of walking equipment then we’re still connected to them. Our team members always tighten and secure walking equipment prior to taking any dogs outside. We do not walk with retractable leashes.

In severe weather conditions, we advise walkers to take your dog outside for a quick ‘potty break’ and then spend the remaining scheduled service time indoors playing with them in your apartment or hallway. If a walker is severely delayed or put behind schedule due to an elevator related issue or when trying to retrieve the key from your building we will advise the walker to shave off a couple minutes of the walk in order to stay on time for the other pups on their schedule that day. You will be notified of any changes!